Terms of Service
Builder
Buddy Inc. (hereinafter “Builder Buddy”) is a technology company providing a
platform to allow builders, contractors, and others involved in construction
industry (hereinafter “Builders”) to connect with independent contractors
(hereinafter “Buddy”) who provide purchase and delivery services of
construction materials. Builder Buddy has or will create applications for
various mediums, including but not limited, Apple App Store, Android Store,
Websites, and others that may be created from time-to-time as new technology is
created and as the demand requires the company’s presence on alternative
digital platforms. Builder Buddy to needs access to certain information to be
able to provide the above services.
These
Terms of Service (“Terms”) govern your use of the Builder Buddy, including Builder
Buddy’s website, Builder Buddy’s mobile applications, APIs, and any websites
(or portions thereof) or mobile applications that are operated by Builder Buddy
(collectively, the “Services”), and are entered into by you and Builder Buddy
Inc., a California corporation (“Builder Buddy”). This Agreement applies to all
visitors, users, and others who access the Services (each, hereafter, a
“user”).
By
using the Services, you agree to be bound by these Terms and acknowledge and
agree to the collection, use and disclosure of your personal information in
accordance with Builder Buddy’s Privacy Policy.
SECTION
13 (“DISPUTES & ARBITRATION”) OF THESE TERMS (THE “ARBITRATION AGREEMENT”)
PROVIDES THAT ANY CLAIMS THAT YOU AND BUILDER BUDDY HAVE AGAINST EACH OTHER,
INCLUDING, WITHOUT LIMITATION, ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE
THE EFFECTIVE DATE OF THESE TERMS, WILL, WITH LIMITED EXCEPTIONS, BE SUBMITTED
TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION
AGREEMENT YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AND SEEK RELIEF AGAINST BUILDER
BUDDY ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS
OR REPRESENTATIVE ACTION OR PROCEEDING. TO THE FULLEST EXTENT PERMITTED BY LAW,
YOU ALSO WAIVE YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY
TRIAL ON YOUR CLAIMS. PLEASE SEE SECTION 13 FOR MORE INFORMATION REGARDING THIS
ARBITRATION AGREEMENT, THE POSSIBLE EFFECTS OF THIS ARBITRATION AGREEMENT, AND
HOW TO OPT OUT OF THE ARBITRATION AGREEMENT.
The
Services comprise a technology platform that presents you with a set of one or
more retailer (each a “Retailer”) virtual storefronts from which you can select
goods for picking and packing by one or more personal shoppers and delivery to
your location or, if available, for you to pick up in-store. Depending on the
Retailer from whom you purchase goods through the Services, picking and
packing, and delivery services may be performed by third parties, which may
include Retailer personnel, independent contractors, and third party logistics
providers (collectively, “Third Party Providers”).
You
acknowledge that services provided by Third Party Providers are provided by
third-party independent contractors who are not employed by Builder Buddy. You
acknowledge that Builder Buddy does not supervise, direct, or control the
performance of services provided by Third Party Providers to you or for your
benefit.
When
you use the Services to place an order for goods, you authorize the purchase of
those goods from the Retailers you select and, if you have selected delivery
services, the delivery of those goods by Third Party Providers. Unless
otherwise specified, you acknowledge and agree that Builder Buddy and the Third
Party Provider are collectively acting as your agents in the ordering, picking,
packing, and/or delivery of goods purchased by you and the Retailer—not the
Third Party Provider and not Builder Buddy—is the seller of the goods to you.
You agree that your purchase is being made from the Retailer you have selected,
that Retailer is the merchant of record, and that title to any goods passes to
you when they are purchased at the applicable Retailer’s store. You agree that Builder
Buddy or the applicable retailer will obtain a credit card authorization for
your credit card on file with Builder Buddy to cover the cost of the goods you
have purchased from the retailer and any separate Builder Buddy fees, and your
card will be charged for the goods purchased by you and any applicable fees,
taxes and/or tips.
Builder
Buddy may change the fees it charges for the Services, including but not
limited to delivery fees, service fees, alcohol service fees, and heavy order
fees. Some purchases using our technology may require specialized delivery vehicles
for larger, heavy, or unique construction materials. Your card will be
temporarily authorized for an amount greater than the total amount of the
purchase appearing in the original check out. This higher authorized amount
will be disclosed during the purchase process and is a temporary authorization
charge on your order, to deal with situations where your total purchase amount
turns out to be higher than the original amount due to special requests, added
items, replacement items or weight adjustments. Retailers set the prices of the
goods on the Services, and some Retailers may set prices for goods on the
Services that are different than in-store prices. You can view each Retailer’s
pricing policies on their storefront on both the website and in the Builder
Buddy app.
You
also acknowledge and agree that, except as expressly provided for otherwise in
these Terms or a separate agreement between you and Builder Buddy, Builder
Buddy does not form any employment or agency relationship with you and does not
hold title to any goods that you order through the Services.
Unless
otherwise indicated, all prices and other amounts are in the currency of the
jurisdiction where the delivery takes place.
Occasionally
there may be information on the Services that contains typographical errors,
inaccuracies, or omissions that may relate to pricing, product descriptions,
promotional offers, and product availability. Builder Buddy reserves the right
to correct any errors, inaccuracies or omissions and to change or update information
or refuse or cancel orders if any information on the Services is inaccurate at
any time without prior notice (including after you have submitted your order
and/or your credit card has been charged).
1.
Your Use of the Services
Builder
Buddy grants you a limited, non-exclusive, non-transferable, and revocable
license to use the Services for their intended purposes subject to your
compliance with these Terms and Builder Buddy’s policies. You may not copy,
modify, distribute, sell, or lease any part of the Services. Unless such
restriction is prohibited by law or you have Builder Buddy’s written
permission, you may not reverse engineer or attempt to extract the source code
of the Services. You may only access the Services through the interfaces that Builder
Buddy provides for that purpose (for example, you may not “scrape” the Services
through automated means or “frame” any part of the Services), and you may not
interfere or attempt to disrupt the Services.
Some
parts of the Services may allow you to upload or submit content (such as text,
images, video, recipes, lists, links, and other materials). You retain all
rights in any content that you upload or submit, and are solely responsible for
that content. You grant Builder Buddy a non-exclusive, royalty-free, worldwide,
transferable, sub-licenseable, perpetual license to use, store, publicly
display, publicly perform, reproduce, modify, create derivative works from, and
distribute any such content for the purposes of operating, providing, and
improving the Services. Builder Buddy may, in its sole discretion, remove or
take down any content that you upload or submit to the Services for any reason,
including violation of these Terms or any other policies.
You
may have the option of accessing the Services through downloadable software and
this software may update itself automatically on your device. Some software, or
portions of software, in the Services may be governed by open source licenses.
In that case, Builder Buddy will make such licenses available to you and, in
the case of conflict between such a license and these Terms, the open source
license will control but only with respect to the software, or portion of the
software, to which it applies.
If
you are using Builder Buddy for its intended purposes on behalf of a business
or other entity, you represent and warrant that you have the necessary
authority to bind that business or entity to these Terms and that you are
agreeing to these Terms on behalf of that business or entity.
In
order to use the Services, you may need to create a user account. You agree
that you are responsible for all conduct and transactions that take place on or
using your account and that you will take precautions to keep your password and
other account information secure. You also agree that you will comply with all
applicable laws when accessing or using the Services and you will respect those
who you encounter in your use of the Services, including Third Party Providers
and Builder Buddy personnel, including individuals who support Builder Buddy’s
Help Center. Builder Buddy reserves the right to decline orders, refuse partial
or full delivery, terminate accounts, and/or cancel orders at any time in its
sole discretion.
We’re
constantly modifying and improving the Services. Builder Buddy may introduce
new features, change existing features, or remove features from the Services at
any time and without notice. If you provide Builder Buddy with any feedback on
or comments regarding the Services, you grant Builder Buddy the right to use
such feedback or comments for any purpose without restriction or payment to
you.
If
you have any requests for order cancellations, refunds, or returns, please
visit your account to initiate such requests or review our Help Center articles
for our policies regarding the same.
2.
Builder Buddy Communications
By
creating an Builder Buddy user account, you agree to accept and receive
communications from Builder Buddy or Third Party Providers, including via
email, text message, calls, and push notifications to the cellular telephone
number you provided to Builder Buddy. You understand and agree that you may
receive communications generated by automatic telephone dialing systems and/or
which will deliver prerecorded messages sent by or on behalf of Builder Buddy,
its affiliated companies and/or Third Party Providers, including but not
limited to communications concerning orders placed through your account on the
Services. Message and data rates may apply. If you do not wish to receive
promotional emails, text messages, or other communications, you may opt out of
such communications at any time in Your Account Settings. You may also opt-out
of receiving text messages from Builder Buddy by replying “STOP” from the
mobile device receiving the messages.
3.
Builder Buddy Coupons
Builder
Buddy Coupons are manufacturer’s coupons that are automatically applied to
qualifying products upon purchase to help users save money on the products they
love. Coupons are available for a limited time only and may be subject to
certain restrictions and subject to related manufacturers’ terms. Coupons are
subject to change, cancellation, or expiration at any time. If you do not
purchase the qualifying items added to your cart while the coupon is still in
effect, the coupon’s offer will not apply. Coupons apply only to qualifying items
displaying the offer and may not be combined with other promotional offers or
mail-in rebates. Builder Buddy is not a retailer or seller. Coupons are issued
and paid by the manufacturer of the advertised product and are valid only when
applied to the qualifying product. You are responsible for, and you are
required to pay any applicable tax or levy of any kind related to your use of
the coupon and you acknowledge that Builder Buddy has no obligation for payment
of any such tax or levy of any kind in conjunction with the distribution or use
of such coupons. When coupons are redeemed, sales tax may be charged on the
undiscounted original price of the product(s). If you return any of the
products purchased with a coupon, the coupon discount or value will be
subtracted from the return credit. Coupons may not be sold, copied, modified,
or transferred. Coupons have no cash value and may be limited to one per user
unless otherwise disclosed. Coupons may not be combinable with mail-in rebates.
Coupons are only good while supplies last and are void where restricted or
prohibited by law.
5.
Retailer Memberships
Certain
Retailers may allow you to purchase memberships through the Services. If you
purchase a Retailer membership through the Services, you understand that you
will be charged separately by the Retailer and that you are purchasing the
membership directly from the Retailer and not Builder Buddy and separate terms
and conditions provided by the Retailer apply. You also understand that you
will need to contact the Retailer if you have any questions regarding your
membership or the management of your account.
6.
Third-party Products and Content
You
agree that Builder Buddy does not assume responsibility for any products,
content, services, websites, advertisements, offers, or information that is
provided by third parties and made available through the Services, nor does Builder
Buddy assume responsibility for your interactions with any Third Party Provider
(including a Retailer). If you purchase, use, or access any such products,
content, services, advertisements, offers, or information through the Services
or you engage with any Third Party Provider, you agree that you do so at your
own risk and that Builder Buddy will have no liability based on such purchase,
use access, or engagement.
7.
SERVICE PROVIDED AS-IS AND RELEASE OF CLAIMS
THE
SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." BUILDER
BUDDY DISCLAIMS ALL REPRESENTATIONS, CONDITIONS, AND WARRANTIES, EXPRESS,
LEGAL, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE,
AND NON-INFRINGEMENT. IN ADDITION, BUILDER BUDDY MAKES NO REPRESENTATION,
WARRANTY, CONDITIONS, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS,
QUALITY, SUITABILITY, OR AVAILABILITY OF THE SERVICES, ANY SERVICES PROVIDED BY
THIRD PARTY PROVIDERS, OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES FROM
RETAILERS, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. BUILDER
BUDDY DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD
PARTY PROVIDERS, OR RETAILERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR
USE OF THE SERVICES, ANY SERVICES PROVIDED BY THIRD PARTY PROVIDERS, OR ANY
PRODUCTS REQUESTED BY YOU OR DELIVERED TO YOU, REMAINS SOLELY WITH YOU. THE
SERVICES, WEBSITE, AND SOFTWARE ARE SUBJECT TO PERIODIC CHANGES, WHICH MAY BE
MADE AT ANY TIME AND WITHOUT NOTICE TO YOU.
BUILDER
BUDDY DOES NOT GUARANTEE THAT THE SERVICES, WEBSITE, AND SOFTWARE WILL OPERATE
WITHOUT ERRORS OR THAT THE SERVICES, WEBSITE, AND SOFTWARE ARE FREE OF COMPUTER
VIRUSES OR OTHER MALWARE. YOU AGREE THAT BUILDER BUDDY WILL NOT BE RESPONSIBLE
FOR ANY ECONOMIC COSTS RELATING TO YOUR USE OF THE SERVICES, WEBSITE, OR
SOFTWARE.
YOU
AGREE THAT NEITHER BUILDER BUDDY NOR ITS AFFILIATES, RETAILERS, LICENSORS, OR
SUPPLIERS IS RESPONSIBLE FOR THE FITNESS OR CONDUCT OF ANY THIRD PARTY PROVIDER
OR FOR ANY SERVICES PROVIDED BY ANY THIRD PARTY PROVIDER. NEITHER BUILDER BUDDY
NOR ITS AFFILIATES, RETAILERS, LICENSORS, OR SUPPLIERS WILL BE LIABLE FOR ANY
CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH THE ACTS OR OMISSIONS OF ANY
THIRD PARTY PROVIDER.
If
you have a dispute with one or more Third Party Providers, you agree to release
Builder Buddy (including Builder Buddy’s affiliates, and each of their
respective officers, directors, employees, agents, shareholders, retail
partners, licensors, and suppliers) from any claims, demands and damages of
every kind and nature, known and unknown, suspected and unsuspected, disclosed
and undisclosed, arising out of or in any way connected to such disputes.
Furthermore,
you expressly waive any rights you may have under California Civil Code Section
1542 (or analogous laws of other jurisdictions), which states: “A general
release does not extend to claims that the creditor or releasing party does not
know or suspect to exist in his or her favor at the time of executing the
release, and that, if known by him or her must, would have materially affected
his or her settlement with the debtor or released party.”
U.S.
FEDERAL LAW, SOME STATES, PROVINCES AND OTHER JURISDICTIONS DO NOT ALLOW THE
EXCLUSION AND LIMITATION OF CERTAIN IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS
MAY NOT APPLY TO YOU. THESE TERMS GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. THE
DISCLAIMERS AND EXCLUSIONS UNDER THESE TERMS WILL NOT APPLY TO THE EXTENT
PROHIBITED BY APPLICABLE LAW.
8.
LIMITATION OF LIABILITY
IN
NO EVENT SHALL BUILDER BUDDY (INCLUDING ITS AFFILIATES, AND EACH OF THEIR
RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SHAREHOLDERS, RETAIL
PARTNERS, LICENSORS, AND SUPPLIERS) BE LIABLE TO YOU FOR ANY INCIDENTAL,
SPECIAL, PUNITIVE, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT
LIMITED TO, DAMAGES FOR DELETION, CORRUPTION, LOSS OF DATA, LOSS OF PROGRAMS,
FAILURE TO STORE ANY INFORMATION OR OTHER CONTENT MAINTAINED OR TRANSMITTED BY
THE SERVICES, SERVICE INTERRUPTIONS, OR FOR THE COST OF PROCUREMENT OF
SUBSTITUTE SERVICES) ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, OR
THESE TERMS, HOWEVER ARISING INCLUDING NEGLIGENCE, EVEN IF BUILDER BUDDY OR BUILDER
BUDDY’S AGENTS OR REPRESENTATIVES KNOW OR HAVE BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
IN
NO EVENT SHALL BUILDER BUDDY (INCLUDING ITS AFFILIATES, AND EACH OF THEIR
RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SHAREHOLDERS, RETAIL PARTNERS,
LICENSORS, AND SUPPLIERS) BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE,
INCIDENTAL, EXEMPLARY AND/OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED
TO PHYSICAL DAMAGES, BODILY INJURY, DEATH AND/OR EMOTIONAL DISTRESS AND
DISCOMFORT) ARISING OUT OF YOUR USE OF THE SERVICES, ANY SERVICES PROVIDED BY
THIRD PARTY PROVIDERS, OR ANY PRODUCTS REQUESTED BY YOU OR DELIVERED TO YOU,
EVEN IF BUILDER BUDDY OR BUILDER BUDDY’S AGENTS OR REPRESENTATIVES KNOW OR HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BUILDER
BUDDY, ITS AFFILIATES, RETAIL PARTNERS, LICENSORS, SUPPLIERS AND DISTRIBUTORS
WILL NOT BE LIABLE FOR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE
SERVICES, ANY SERVICES PROVIDED BY THIRD PARTY PROVIDERS, OR ANY PRODUCTS
REQUESTED BY YOU OR DELIVERED TO YOU FOR MORE THAN THE GREATER OF $100 OR THE
AMOUNTS PAID BY YOU TO BUILDER BUDDY DURING THE PAST 12 MONTHS IN CONNECTION
WITH THE SERVICES.
U.S.
FEDERAL LAW, SOME STATES, PROVINCES AND OTHER JURISDICTIONS DO NOT ALLOW THE
EXCLUSION AND LIMITATION OF CERTAIN LIABILITIES, SO THE ABOVE EXCLUSIONS MAY
NOT APPLY TO YOU. THESE TERMS GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. THE EXCLUSIONS
AND LIMITATIONS UNDER THESE TERMS WILL NOT APPLY TO THE EXTENT PROHIBITED BY
APPLICABLE LAW.
9.
Indemnification
You
agree to defend, indemnify and hold harmless Builder Buddy and its officers,
directors, employees, agents, shareholders, affiliates, and retail partners
(each, an "Indemnified Party") from and against any losses, claims,
actions, costs, damages, penalties, fines and expenses, including without
limitation attorneys’ and experts’ fees and expenses, that may be incurred by
an Indemnified Party arising out of, relating to or resulting from: (i) your
unauthorized use of the Services or from any breach by you of these Terms,
including without limitation any actual or alleged violation of any law, rule
or regulation; (ii) any third party’s access or use of the Services using your Builder
Buddy user account; or (iii) any dispute or issue between you and any third
party, including without limitation any Retailer or other Third Party Provider.
10.
Disputes & Arbitration
This
Section 13 (the “Arbitration Agreement”) applies to and governs any dispute,
controversy, or claim between you and Builder Buddy that arises out of or
relates to: (a) these Terms, including the formation, existence, breach,
termination, enforcement, interpretation, validity, or enforceability thereof;
(b) access to or use of the Services, including receipt of any advertising or
marketing communications; (c) any transactions through, by, or using the
Services, including any goods or services purchased or sold through, by, or
using the Services; or (d) any other aspect of your relationship or
transactions with Builder Buddy as a consumer.
Before
initiating proceedings against Builder Buddy, you agree to contact Builder
Buddy first and attempt to work out any such dispute amicably.
For
residents of the United States, you agree to the following mandatory
arbitration provisions:
Mandatory
Arbitration: If we’re unable to work out a solution amicably, both you and Builder
Buddy agree to resolve through binding arbitration, rather than in court, any
dispute, controversy, or claim arising at any time out of or relating to: (i)
these Terms, including the formation, existence, breach, termination,
enforcement, interpretation, validity, or enforceability thereof; (ii) access
to or use of the Services, including receipt of any advertising or marketing
communications; (iii) any transactions through, by, or using the Services,
including any goods or services purchased or sold through, by, or using the
Services; or (iv) any other aspect of your relationship or transactions with Builder
Buddy as a consumer.
Notwithstanding
this mandatory arbitration provision, (a) you may assert claims in small claims
court, if your claims qualify and so long as the matter remains in such court
and advances only on an individual (non-class, non-representative) basis, and
(b) you and Builder Buddy each retain the right to seek injunctive or other
equitable relief in a court of competent jurisdiction to prevent the actual or
threatened infringement of a party’s intellectual property rights.
This
Arbitration Agreement shall apply, without limitation, to all claims that arose
or were asserted before the Effective Date of these Terms.
The
Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), governs the
interpretation and enforcement of this Arbitration Agreement and preempts all
state laws to the fullest extent permitted by law. If the FAA is found to not
apply to any issue that arises from or relates to this Arbitration Agreement,
then that issue shall be resolved under and governed by the law of the
claimant’s state of residence.
TRIAL
BY JURY WAIVER: BY ENTERING INTO THESE TERMS, YOU ACKNOWLEDGE AND AGREE THAT,
WITH RESPECT TO ANY CLAIM(S) WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT,
YOU AND BUILDER BUDDY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY.
CLASS,
COLLECTIVE, REPRESENTATIVE ACTION WAIVER: BY ENTERING INTO THESE TERMS, YOU
ACKNOWLEDGE AND AGREE THAT, WITH RESPECT TO ANY CLAIM(S) WITHIN THE SCOPE OF
THIS ARBITRATION AGREEMENT, YOU AND BUILDER BUDDY ARE EACH WAIVING THE RIGHT TO
BRING, JOIN, OR PARTICIPATE IN, EITHER AS A PLAINTIFF OR CLASS MEMBER, IN ANY
PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION OR PROCEEDING. YOU ALSO
ACKNOWLEDGE AND AGREE THAT, UNLESS YOU AND BUILDER BUDDY OTHERWISE AGREE IN
WRITING, ANY ARBITRATION OF ANY CLAIM(S) WITHIN THE SCOPE OF THIS ARBITRATION
AGREEMENT WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS,
COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU FURTHER ACKNOWLEDGE
THAT THE ARBITRATOR MAY AWARD RELIEF ONLY IN YOUR FAVOR AND ONLY TO THE EXTENT
NECESSARY TO PROVIDE RELIEF NECESSITATED BY YOUR INDIVIDUAL CLAIM(S), AND ANY
RELIEF AWARDED CANNOT AFFECT OTHER BUILDER BUDDY USERS. THE ARBITRATOR MAY NOT
CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR ENGAGE IN ANY CLASS, COLLECTIVE,
OR REPRESENTATIVE ARBITRATION.
Opt-out
of Mandatory Arbitration: You can reject and opt-out of this Arbitration
Agreement within 30 days of first accepting these Terms by emailing Builder
Buddy at arbitration-opt-out@Builder Buddy.co with your first and last name and
the email address associated with your account and stating your intent to
opt-out of the Arbitration Agreement. Note that opting out of this Arbitration
Agreement does not affect any other part of these Terms, including the
provisions regarding controlling law or in which courts any disputes must be
brought.
Except
as described below for California residents, the arbitration shall be
administered by the American Arbitration Association (“AAA”) under its Consumer
Arbitration Rules (the “Rules”) in effect at the time the arbitration demand is
made. The Rules are available at www.adr.org. In the event of any conflict
between the Rules and this Arbitration Agreement, this Arbitration Agreement
shall apply.
The
Parties agree to submit to the jurisdiction of a single neutral arbitrator (the
“Arbitrator”) selected in accordance with the Rules. The Arbitrator will decide
the rights and liabilities, if any, of you and Builder Buddy. The Arbitrator
will have the authority to award the same damages and relief on an individual
basis that a judge in a court of law can award to an individual. The Arbitrator
shall follow the applicable law. The Arbitrator’s decision is final and binding
on you and Builder Buddy.
You
and Builder Buddy agree that the Arbitrator, and not any federal, state, or
local court or agency, shall have exclusive authority to resolve any disputes
relating to the interpretation, applicability, enforceability or formation of
this Arbitration Agreement, including any claim that all or any part of this
Arbitration Agreement is void or voidable. The Arbitrator shall also be
responsible for determining all threshold arbitrability issues, including issues
relating to whether the Terms are unconscionable or illusory and any defense to
arbitration, including waiver, delay, laches, unconscionability, or estoppel.
The
arbitration will be held in the United States county where you live or use the
Services, or a location you and Builder Buddy mutually agree upon in writing.
If your claim does not exceed $10,000, then the arbitration will be conducted
solely on the basis of documents you and Builder Buddy submit to the
arbitrator, unless the arbitrator determines that a hearing is necessary. If
your claim exceeds $10,000, your right to a hearing will be determined by the
Rules.
The
Rules will govern the payment of all filing, administrative or arbitrator fees
(“Arbitration Fees”) and each party will be responsible for their own
Arbitration Fees under those Rules or to the maximum extent permitted by law.
For
California residents, the arbitration shall be administered by ADR Services,
Inc. (“ADR Services”) under its Arbitration Rules (the “ADR Services Rules”) in
effect at the time the arbitration demand is made. The ADR Services Rules are
available at: https://www.adrservices.com/services/arbitration-rules/. In the
event of any conflict between the ADR Services Rules and this Arbitration
Agreement, this Arbitration Agreement shall apply.
For
California residents, the Parties agree to submit to the jurisdiction of a
single neutral arbitrator selected in accordance with the ADR Services Rules
(the “ADR Arbitrator”). The ADR Arbitrator will decide the rights and
liabilities, if any, of you and Builder Buddy. The ADR Arbitrator will have the
authority to award the same damages and relief on an individual basis that a
judge in a court of law can award to an individual. The ADR Arbitrator shall
follow the applicable law. The ADR Arbitrator’s decision is final and binding
on you and Builder Buddy.
For
California residents, you and Builder Buddy agree that the ADR Arbitrator, and
not any federal, state, or local court or agency, shall have exclusive
authority to resolve any disputes relating to the interpretation,
applicability, enforceability or formation of this Arbitration Agreement,
including any claim that all or any part of this Arbitration Agreement is void
or voidable. The ADR Arbitrator shall also be responsible for determining all
threshold arbitrability issues, including issues relating to whether the Terms
are unconscionable or illusory and any defense to arbitration, including
waiver, delay, laches, unconscionability, or estoppel.
For
California residents, the arbitration will be held in the California county
where you live or use the Services, San Francisco, California, or any other
location you and Builder Buddy mutually agree upon in writing.
For
California residents, the ADR Services Rules will govern the payment of all
filing, administrative or arbitrator fees (“ADR Services Arbitration Fees”),
but in no event will you be responsible for any portion of those fees in excess
of the initial filing fee. After you pay your portion of any initial filing
fee, Builder Buddy shall pay any remaining costs and expenses unique to
arbitration, including, without limitation, the arbitrator’s fees and any ADR
Services administrative or case management expenses.
If
this Arbitration Agreement is found to be void, unenforceable, or unlawful, in
whole or in part, the void, unenforceable, or unlawful provision, in whole or
in part, shall be severed. Severance of the void, unenforceable, or unlawful
provision, in whole or in part, shall have no impact on the remaining
provisions of the Arbitration Agreement, which shall remain in force, or the
parties’ ability to compel arbitration of any remaining claims on an individual
basis pursuant to the Arbitration Agreement. Notwithstanding the foregoing, if
the Class, Collective, Representative Action Waiver above is found to be void,
unenforceable, or unlawful, in whole or in part, because it would prevent you
from seeking public injunctive relief, then any dispute regarding the
entitlement to such relief (and only that relief) must be severed from
arbitration and may be litigated in a civil court of competent jurisdiction.
All other claims for relief subject to arbitration under this Arbitration
Agreement shall be arbitrated under its terms, and the parties agree that
litigation of any dispute regarding the entitlement to public injunctive relief
shall be stayed pending the outcome of any individual claims in arbitration.
11.
Termination
You
can stop using the Services at any time and without notice to us. Similarly, Builder
Buddy may terminate access to the Services to you or any other users or stop
offering the all or part of the Services at any time without notice. In the
event of Termination, Section 1 and Sections 4-18 survive and continue to apply
to you.
12.
Controlling Law
To
the extent permitted by applicable law, these Terms will be governed by the
laws of the State of California for residents of the United States and by the
laws of the Province of Ontario for residents of Canada (except Quebec),
without respect to its conflicts of laws principles, except the Arbitration
Agreement, which is governed by the laws outlined in Section 13 of these Terms.
To the extent permitted by applicable law, any claims arising out of or
relating to these Terms or use of the Services that are not subject to Section
13 (Disputes & Arbitration) of these Terms shall be brought exclusively in
the federal or state courts of New Castle County, California, USA, for the
residents of the United States, and the courts of competent jurisdiction in the
City of Toronto for residents of Canada (except Quebec), and you and Builder
Buddy consent to the personal jurisdiction of those courts.
For
Quebec residents only, to the extent permitted by law, these Terms will be
governed by the laws of the Province of Quebec without respect to its conflicts
of laws principles. To the extent permitted by applicable law, any claims
arising out of or relating to these Terms or use of the Services that are not
subject to Section 13 (Disputes & Arbitration) of these Terms shall be
brought exclusively in the courts of competent jurisdiction in the City of
Montreal, and you and Builder Buddy consent to the personal jurisdiction of
those courts.
13.
Entire Agreement & Severability
These
Terms, subject to any amendments, modifications, or additional agreements you
enter into with Builder Buddy, shall constitute the entire agreement between
you and Builder Buddy with respect to the Services and any use of the Services.
If any provision of these Terms is found to be invalid by a court competent
jurisdiction, that provision only will be limited to the minimum extent
necessary and the remaining provisions will remain in full force and effect.
14.
No Waiver
Builder
Buddy’s failure to monitor or enforce a provision of these Terms does not
constitute a waiver of its right to do so in the future with respect to that
provision, any other provision, or these Terms as a whole.
15.
Assignment
You
may not assign any of your rights, licenses, or obligations under these Terms.
Any such attempt at assignment by you shall be void. Builder Buddy may assign
its rights, licenses, and obligations under these Terms without limitation.
16.
Changes to the Terms
We
may make changes to these Terms from time to time. When Builder Buddy does so, Builder
Buddy will post the most current version of the Terms on Builder Buddy’s
website and, if a revision to the Terms is material, Builder Buddy will notify
you of the new Terms (for example, by email or a notification on the Services).
Changes to these terms will not apply retroactively. If you do not agree to the
modified terms, you should discontinue your use of the Services.
17.
Copyright and Trademark Policy
Builder
Buddy respects the intellectual property rights of others and has implemented a
copyright and trademark policy in accordance with the Digital Millennium
Copyright Act and other relevant laws. Builder Buddy will respond to valid
notices of copyright or trademark infringement and reserves the right to
terminate any users, at Builder Buddy’s sole discretion and without notice, who
repeatedly infringe copyrights or other intellectual property rights.
If
you believe any content posted or made available on the Services constitutes
infringement of your copyright rights, you may send a written notice of infringement
to Builder Buddy’s designated Copyright Agent using the contact information
listed below. In your notice, please specify the nature of the copyright
infringement and include the following information: (a) an electronic or
physical signature of the owner of the copyright in question or a person
authorized to act on behalf of the owner of the copyright; (b) a description of
the claimed infringing material as well as identification of the claimed
infringing material, including the location of such material on the Services
(e.g., the URL of the claimed infringing material if applicable or other means
by which Builder Buddy may locate the material); (c) complete contact
information, including the name of the owner of the copyright and your name,
title, address, telephone number, and email address; (d) a statement that you
have a good faith belief that the disputed use is not authorized by the
copyright owner, its agent, or the law; and (e) a statement, made under penalty
of perjury, that the information provided in your notice is accurate and that
you are the copyright owner or authorized to act on behalf of the owner.
Builder
Buddy
ATTN:
Copyright Agent
Walnut, CA 91789
If
you believe any content posted or made available on the Services constitutes
infringement of your trademark rights, you may also send your notice to Builder
Buddy's designated Copyright Agent using the contact information listed above.
Please include as much detail as possible so that we may respond to your notice
in a timely manner, including but not limited to description(s) of your
trademark(s), your trademark registration number(s), description(s) of the
products allegedly using your trademark(s) without authorization, and the
location of such allegedly infringing product(s).
18.
Contact Information
If
you have any questions, or comments about these Terms please contact Builder
Buddy at:
Builder
Buddy
340
S Lemon Ave, #3647
Walnut,
CA 91789
info@Builder-Buddy.co
If
you are a California resident, in accordance with Cal. Civ. Code §1789.3, you
may report complaints to the Complaint Assistance Unit of the Division of
Consumer Services of the California Department of Consumer Affairs by
contacting them in writing at 1625 N. Market Blvd., Ste. N 112, Sacramento,
California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.